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Shipment processing time
Orders usually are processed within 2-3 business days, Products that come from mainland Europe can take up to 10 working days for delivery (you will be notified if there is any delay).
Orders are not shipped or delivered on weekends or holidays. If you have a query on stock availability please contact us by email: sales@brightlights.ie or by Telephone 01-903-0131
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method | Shipment method | Shipment cost |
Orders over 50€ in Ireland | First Direct / AnPost | Free |
Flat Shipping Cost | First Direct / AnPost | €10,- |
Collection | Free |
* Overnight delivery is not available
Delivery delays can occasionally occur.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within few hours.
Damages
If you received your order damaged, please contact us within 48h and complete the form to request an RMA number.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
International shipping rates - please contact us before placing your order. We will try to find the best option for shipping to your country.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.