Delivery Information


Shipping Policy

 

Thank you for visiting and shopping at Brightlights.ie Following are the terms and conditions that constitute our Shipping Policy.


 Shipment processing time

 

Orders usually are processed within 2-3 business days, Products that come from mainland Europe can take up to 10 working days for delivery ( you will be notified if there is any delay).

Orders are not shipped or delivered on weekends or holidays. If you have a query on stock availability please contact us by email: sales@brightlights.ie or by Telephone 01-903-0131

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 


Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

 

Shipment method

Shipment method

Shipment cost

Orders over 50€ in Ireland

First Direct

Free

Flat Shipping Cost

First Direct

€10,-

Collection form store

 

Free

 

* Overnight delivery is not available

 

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within few hours.

 
Customs, Duties and Taxes

 

Brightlights.ie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 If you received your order damaged, please contact us within 48h and complete the form  to request an RMA number.

 Please save all packaging materials and damaged goods before filing a claim.


International Shipping Policy

 

International shipping rates - please contact us, we will try to find the best option of shipping to your country.


 Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.