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Shipping and Payment

Payment

Brightlights.ie do not store and process any card information, we use redirect payment gate 3D Secure 2.0 provided by Global Payments, all transactions are encrypted using 256 SSL technology. This speeds up authentication and boost security, giving shoppers a fast pass through checkout.
We also accept PayPal method payment through encrypted 256 SSL technology.
We must receive payment in advance before your order can be processed and the goods can be dispatched

Shipment processing time

Depending on stock availability, orders are usually processed within 3-5 business days. Products that are not in stock can take up to 10 working days for delivery. If there is a significant delay in shipment of your order, we will contact you via email or telephone.
Orders are not shipped or delivered on weekends or holidays. If you have a query on stock availability please contact us by email: sales@brightlights.ie or by Telephone 01-903-0131.

We strongly recommend not booking an electrician until you have recieved your goods.

More information about availability and delivery can be found in sections 4 and 5 of our Terms and Conditions

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Order value Shipment method Shipment cost
Orders over 100€ in Ireland Courier Free
Orders below 100€ in Ireland  Courier €10
Delivery outside Ireland  Courier €20 (this rate may change. we will contact you with any changes)

If you do not agree with delivery cost you have right to cancel an order or organize a collection by yourself.

* Overnight delivery is not available **Delivery delays can occasionally occur. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within a few hours. 

Customs, Duties and Taxes

Brightlights.ie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If you receive your order damaged, or with any missing parts, please contact us within 48h of receipt of order and complete our returns form.
 

Returns Policy

Please check section 7 in our Terms and Condition (right to cancel) which provides detailed information about options and procedures for returning your order.