Terms & Conditions
1. INFORMATION ABOUT US
This site is operated by Bright Lights and Interiors Ltd. The goods you purchase will be supplied by Bright Lights and Interiors Limited ("we"). We are registered in the CRO Company Registration Office in Republic of Ireland under company number 563789 and with our registered office at The Botanic Building, Slaney road, Glasnevin, Dublin11 which is our main trading address. Our VAT number is IE 33 73 267 GH.
You can contact us by email at firstname.lastname@example.org , by telephone on + 353 019030131 or write to us at our registered address given above.
2. YOUR PERSONAL INFORMATION
Making a purchase could not be easier. Simply browse our catalogue and click on any items that you wish to buy to put them into your shopping cart. After you have finished your selection, click on "Check Out" and you will be asked for the details that we need to be able to satisfy the order.
You will have an opportunity to check and correct any input in your order up until the point at which you place your order by clicking the "Buy" button on the checkout page. If you submit an order for goods via brightlights.ie website, this will be treated as order/contract between brightlights.ie and the customer.
We will acknowledge confirmation of your order by sending you an automatically generated e-mail/text accepting your order. You will also receive an automatically generated e-mail/text about each step of your order (payment confirmation, delays, shipment etc.)
The order contract will relate only to those specific goods which are referred to the shopping basket.
You should read and check the details in the confirmation e-mail/text to ensure that all products and details are correct. If the details in the email/text confirming your order are not correct, or if you are not satisfied with the details in the email/text, please contact us at email@example.com.
The contractual language is English.
Where we accept your order, we have a legal duty to supply goods that are in conformity with these Terms and Conditions.
4. PRICE AND DELIVERY COSTS
The information displayed on this site relating to pricing is subject to change by us without notice, but those on the site at the time of any order placed will be the prices applicable to that order.
Occasionally, an error may occur and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price or at all. We will (at our discretion) either cancel your order and refund the price you have paid or use reasonable endeavours to contact you and ask you whether you wish to continue with the order at the correct price. If we are unable to contact you or you do not wish to continue with the order at the correct price, we will cancel your order and refund the price you have paid. Unless stated otherwise, all prices include VAT (where applicable) but exclude delivery costs. Delivery costs can be looked up here.
5. AVAILABILITY AND DELIVERY
Please note that while we attempt to be as accurate as possible and make every effort to keep pictures up to date, it is impossible to be totally accurate. Colour-tones may vary depending on your computer’s screen settings and supplier/manufacturer's specifications prices are subject to change at any time.
Many products also have rolling changes made through the course of their product life. Therefore, Bright Lights does not warrant that product description or other content of this site is 100% accurate, complete, current or error-free. Glass fittings may have variations in the glass due to the nature of the product eg.bubbles, this is not considered a fault with the fitting, it's part of the manufacturing process.
Our stock turnover is very high and we will normally send out the latest model unless it specifies otherwise in the product description.
The information displayed on this site relating to availability is subject to change by us without notice. We cannot guarantee permanent or continuous availability of all products on this site. All orders are subject to availability at all times.
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order on this site.
We will use reasonable endeavours to deliver the goods on any specified date we agree, or if no date is specified, within 30 days after the day on which we accept your order. In the case of unforeseen circumstances beyond our reasonable control (for example, adverse weather conditions, unpredictable delays caused by traffic congestion, road works, diversions or mechanical breakdowns, in each case to the extent beyond our reasonable control) we may not be able to deliver the goods within these timescales and we will not be liable for any delay or failure to deliver the goods if the delay or failure is wholly or partly caused by such circumstances. In the event that a delivery does not take place, we will agree an alternative delivery date.
We are also not responsible for any delay in delivery caused by the unavailability of someone to take delivery of the products. It is your responsibility to contact the post office or courier company as applicable to arrange the collection or delivery of products that could not be delivered because you were unavailable.
Please check your goods within 48hours of arrival, check that there are no breakages, the products are what you ordered and that the finish is correct.
Payment for goods must be made in accordance with the procedure explained in the information page “Shipping and payment”.
7. RIGHT TO CANCEL
For online orders only you have the right to cancel this contract within 14 days. You must inform us of your intention to return/cancel your order within 14 days or receipt by completing our returns form here. You must then return the goods to our Glasnevin store on or before the 14th day after your notification to return. Unsuitable items can be accepted back for refund provided they have not been installed, the cable of the light has not been cut and the items are in their orginal packaging. You will bear the direct cost of returning the goods.
For showroom orders a credit note or exchange will be issued for goods returned within 7 days of collection/delivery of goods.
We can accept returns for the following.
- Goods that are current lines and on display
- Goods that are in original packing and unused
We cannot accept returns of the following
- Goods sold from display or clearance lines
- Goods ordered from catalogue on your behalf that are not on display in store.
- Goods not in original packaging or have been used.
Please check your goods within 48 hours of their arrival. Check that there are no breakages, the product is what you ordered or the finish is correct.
If an item has failed prematurely please contact us with details of the product and fault. Depending on the fault we may be able to send replacement parts as soon as possible otherwise please open a returns form here.
Please be aware we are not liable for any goods returned to Bright Lights which are damaged in transit, these goods will not be refunded.
Claims for damaged goods can not be accepted beyond 48 hours period.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments, excluding the costs of delivery. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than – (a) 14 days after the day we receive back from you any goods supplied, or (b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or (c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction.
We will withhold reimbursement until we have received the goods back and/or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days after receipt of goods.
You will bear the direct cost of returning the goods.
8. CANCELLATION BY US
We reserve the right to cancel the contract between us if, for example:
- We have insufficient stock to deliver the goods you have ordered;
- Our merchant bank fraud department flag transaction as suspicious;
- We do not deliver to your area;
- One or more of the goods you ordered was listed at an incorrect price.
If we do cancel your contract we will notify you by e-mail/text and will credit your account any sum deducted by us from your credit card/PayPal account not later than 14 days from the day cancellation was made.
9. TITLE AND RISK
You will become the owner of the goods you have ordered when they have been delivered to you and we have received clear funds in full payment for the goods. Once goods have been delivered to you or a person nominated by you they will be held at your own risk and you will be responsible for them.
10. EVENTS BEYOND OUR CONTROL
We will have no liability to you for any delay in delivering goods you have ordered that is caused by any event or circumstance beyond our reasonable control (including, without limitation, accidents, extreme weather conditions, fire, explosion, flood, storm, earthquake, natural disaster, failure of telecommunications networks, inability to use transport networks, acts of God, terrorist attack, war, civil commotion, riots, strikes, lockouts and other industrial disputes, acts or restraints of Government, and imposition of restrictions on imports or exports).
If any provision of these Terms and Conditions is found to be invalid, illegal or unenforceable, the validity, legality or enforceability of any other part of these Terms and Conditions and the remainder of the provision in question will not be affected.
No person other than you and us shall have any rights to enforce our agreement, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
If we fail to insist that you perform any of your obligations under our agreement, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
You may not assign or transfer your rights or obligations under our agreement, unless we agree in writing.
We may update, vary and amend these Terms and Conditions from time to time without prior notice. Each time you order or otherwise purchase any goods from us, the Terms and Conditions in force at that time will apply (as set out on this site). Please check this site to ensure that you understand which Terms and Conditions apply.